The Little Green Cream Co.

Privacy Policy

Our Refund policy.
We are committed to making your transaction with us as simple and easy as possible.

We offer refunds only in the instance that there is a genuine fault with our product or damage in transit.
We do not refund or exchange for change of mind or incorrect use of our product. Returns for refund will only be accepted within 7 days of you receiving the goods and will only be done if the product is faulty, received in error or differs dramatically from the description. Returned goods must be in its original condition and include all the original packaging and still remain sealed. Shipping and handling costs are not refundable.
Any incorrect, missing or damaged items received must be reported within 24 hours of you receiving the delivery. This can only be done by E-mail and should be attentioned to Customer Services.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
If you are granted a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge) within thirty (30) days of receiving your notification that you would like to return the goods and provided you have returned the goods to us in their original condition within 7 working days of original delivery.
Refunds will only be made to the original credit/debit card used for purchase.
We are unable to process returns for purchases made within a partnered retail location unless deemed faulty along with proof of purchase, in that case please return it to the place of purchase.

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